Can I list multiple areas of law on my profile?
Absolutely! You can list all relevant areas of law you specialize in to attract a wider client base.
How often can I update my directory profile?
You can update your profile anytime to reflect new skills, certifications, or areas of expertise.
What is the “Get Matched” feature, and how does it work?
The “Get Matched” feature automatically pairs clients with professionals based on location, area of law, and specific needs, making it easy for clients to find relevant support.
What is the “Get Matched” feature, and how does it work?
The “Get Matched” feature automatically pairs clients with professionals based on location, area of law, and specific needs, making it easy for clients to find relevant support.
Do I need a specific membership to appear in “Get Matched” results?
Yes, only Justice Guide Directory members are eligible for “Get Matched” listings and recommendations.
How are matches determined in the “Get Matched” feature?
Matches are based on factors like region, area of law, and client needs, ensuring clients are paired with the most suitable professionals.
Will I be notified when a client is matched with me?
Yes, you’ll receive notifications when a client is matched with your profile so you can follow up promptly.
Can clients browse my profile if they aren’t automatically matched with me?
Yes, clients can still browse the directory manually and connect with you, even if they aren’t auto-matched.
How does the Pay-Per-Lead model work for Justice Guide Directory members?
For $10 per lead, Justice Guide Directory members can access premium leads that match their area of expertise or location.
What types of leads are available through the pay-per-lead option?
Leads are case-specific, allowing you to connect with clients actively seeking help in areas you specialize in, like family law, tenant rights, etc.
Is there a limit to the number of leads I can purchase?
No, you can purchase as many leads as you’d like based on availability, giving you the flexibility to control your workload.
How do I pay for leads through the Pay-Per-Lead model?
Simply select the leads you’re interested in, and you’ll be prompted to confirm payment before connecting with the client.
What should I do if I can’t log in to my account?
Double-check your email and password. If you’ve forgotten your password, click “Forgot Password” on the login page to reset it. For persistent issues, contact support.
How can I access help and support on the platform?
Visit the “Help Center” section in your dashboard. You can browse FAQs, submit a support ticket, or chat with a representative for real-time assistance.
Why am I experiencing slow loading times?
Ensure you’re using a stable internet connection and a supported browser. Clear your cache and cookies if the problem persists
How do I report a technical issue?
Use the “Report an Issue” button in your account settings to describe the problem. Our technical team will address it promptly.
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